Receiving "Download unsuccessful" message

If you receive a "Download unsuccessful" message when attempting to download an app, try the following troubleshooting steps to resolve the issue:
  • Restart your phone then try downloading the app again.
  • Confirm that there is connectivity on your device (contact your mobile service provider if you aren't connected).
  • Wait 10 minutes and try your download again.
  • Remove the default account on your device, reboot and sign back in.

We strongly discourage you from clearing the data cache for the Google Services Framework as it can result in some nasty side effects.